1. Information We Collect
We collect information in the following ways:
- Account & Profile Information: Name, email address, role, and any optional profile data you provide.
- Authentication Data: When you sign in via email or third-party providers (e.g. LinkedIn).
- Career & Resume Data: Job titles, skills, experience, uploaded resumes, job postings, and related metadata.
- Usage Data: Interactions with features, dashboard activity, and engagement signals used to improve product performance.
- Device & Technical Data: IP address, browser type, operating system, and approximate location (city-level) for security and analytics.
- Feedback & Support: Information you submit through forms, feedback tools, or support requests.
2. How We Use Your Information
- To provide, maintain, and enhance the Services
- To personalize insights such as market value analysis and career benchmarks
- To develop new features and improve existing functionality
- To communicate updates, security alerts, and transactional messages
- To detect, investigate, and prevent fraud or abuse
- To comply with legal and regulatory obligations
Want to see how insights work? Visit the How It Works page.
3. Legal Bases for Processing (EEA/UK Users)
Where applicable, we process personal data under the following legal bases: (a) performance of a contract, (b) legitimate interests (product improvement, security), (c) consent (where required), and (d) compliance with legal obligations.
5. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law. You may request deletion of your account data at any time (subject to certain obligations).
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal data. You may also object to certain processing or withdraw consent where applicable. Submit requests via our support channel.
7. Security
We implement administrative, technical, and organizational safeguards appropriate to the risk, including encryption in transit, role-based access controls, and monitoring. No system is 100% secure; you are responsible for maintaining the confidentiality of your credentials.
8. International Transfers
Your information may be processed in countries other than where you reside. Where required, we use safeguards such as standard contractual clauses.
9. Third-Party Links & Integrations
The Services may integrate with third-party platforms (e.g. LinkedIn). Your use of those services is governed by the providers' own policies.
10. Children's Privacy
We do not knowingly collect data from individuals under 16. If you believe a child has provided data, contact us for removal.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the Last Updated date and, where required, provide additional notice.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at: privacy@clymb.ai
Need product help instead? Visit the dashboard (sign-in required).